Privacy policy

Updated 16/04/2020
Introduction

Tribe Takeaway operates tribetakeaway.com and tribetakeaway.dk (both referred to as “The Website”) and Tribe Takeaway (“Apps”). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Website or Apps.

We use your personal information only for providing and improving the Website and Apps. By using the Website or Apps, you agree to the collection and use of information in accordance with this policy.

Terms

1) DATA CONTROLLER & PROCESSOR
The entity responsible for the processing of your personal information is:

Tribe Takeaway ApS
Dampfærgevej 27 5. floor.
2100 Copenhagen
CVR-nr: 39576929

Contact information:
support@tribetakeaway.com
(+45) 71 99 29 38

2) INFORMATION COLLECTION AND PERSONAL DATA
We may collect or ask the following data and personal data about you:

A) Personal identifiable information or personal data: Name, address, email, telephone number, purchase history, use of our digital services, birth date and any additional data collected from you by connecting your Facebook Account to Tribe Takeaway as we will receive information from your public profile. (We do not collect Facebook data such as: user_friends, user_link, user_gender, user_age_range).

B) Log Data: Like many site operators, we collect information that your browser sends whenever you visit our Website ("Log Data”). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

C) Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For further information about Cookies see “Cookie Policy”.

D) Transaction information are information about your order whenever you place an order to a restaurant. This information include information about what food your purchase include, time, name, email, address, zip-code and phone number.

3)
SOURCES
When and if we collect information from another source than you, the source(s) may be:Online sources such as social media (e.g. Facebook) that are publicly available.

4) USE OF PERSONAL INFORMATION
We may use your personal information for the following purposes:

A) For analyzing visitor behavior and providing and improving our Website and Apps to give you the best customer experience and services. Besides for the use of analytics (on services as Google Analytics, Facebook Analytics and Mixpanel) and for the use of payment gateways (such as Stripe and MobilePay), we do not share any of our users' data with any third parties.

B) The Website make use of Google Analytics. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In addition, we may use the Log Data and third party services such as Google Analytics that collect, monitor and analyze this information.

C) We make use of Facebook Analytics to understand and optimize your experience.

D) Transaction information when you place an order at a restaurant is used so we can process and send the order to the restaurant and to send you an order confirmation. (Tribe Takeaway will never hold your credit card information in our system and it is Stripe which process the payment).  

5) LEGAL BASIS
We may process your personal data described above based on the following legal bases:

Policies:
· Data retention policies / Data storage policies (Article 5)
· Privacy policy for customers, suppliers etc. (Articles 13-14)
· Cookie policy

Procedures for:
· Handling of request for deletion (Article 17)

6)
SECURITY
All communication with this website is protected by SSL encryption.

7) RETENTION OF YOUR PERSONAL INFORMATION
We will store your personal information only for as long as it is necessary to provide you with the services requested by you, as long as needed for a legitimate purpose or for as long as required by applicable law.

8) CHANGES TO OUR PRIVACY POLICY
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

9) YOUR RIGHTS
In general, you have the following rights:

· You have the right to request access to and rectification or erasure of your personal data.

· You also have the right to object to the processing of your personal data and have the processing of your personal data restricted.

· In particular, you have an unconditional right to object to the processing of your personal data for direct marketing purposes.

· If processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you withdraw your consent.

· You have the right to receive your personal information in a structured, commonly used and machine-readable format (data portability).

· You may always lodge a complaint with a data protection supervisory authority, e.g. The Data Protection Agency  

There may be conditions or limitations on these rights. It is therefore not certain for example you have the right of data portability in the specific case - this depends on the specific circumstances of the processing activity.

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